Insight into business services, customer satisfaction. corporate reputation & competitive intelligence

The Churchill Franklin Business Services Market Research practice focuses on servicing clients with proprietary primary market research, customer satisfaction, brand equity measurement, corporate reputation measurement & monitoring, competitive intelligence and specialized research focusing on B2B business decision makers, service networks, supply chain & supplier satisfaction and industry forecasting & assessment.

Below is a portion of the business services markets served by
Churchill Franklin Business Services Market Research:

  • Software Development
  • Information Technology
  • Technical Support
  • Human Resources & Training
  • Heath & Wellness
  • Financial Services
  • Insurance
  • Business Consulting
  • Marketing
  • Public Relations
  • Advertising
  • Market Research
  • Event Planning
  • Video & Photography
  • Translation Services
  • Waste Management
  • Security
  • Construction
  • Legal
  • Business Travel
  • Parking
  • Printing & Document Handling
  • Finance, Accounting & Bookkeeping
  • Utilities
  • Architectural & Design
  • Logistics, Transportation & Delivery
  • Child Care
  • Personal Services
  • Landscaping
  • Pest Control
  • Real Estate
  • Building & Property Maintenance

Business Services Insights

Churchill Franklin Business Services Market Research is a leading business services market research provider to companies in all business services sectors. We supply insightful, quality market research services utilizing the latest Internet-based and telephone data collection and reporting technologies. We deliver superior results, insightful analysis and solid, fact-driven strategic recommendations.

Our research and strategic consulting service offerings include:

Service Providers

  • New Service Quality Surveys
  • Customer Satisfaction Surveys
  • Long Term Service Satisfaction Surveys
  • Corporate Reputation Measurement & Monitoring
  • Online Shopping Behavior
  • Advertising Effectiveness Testing & Tracking
  • Brand Development, Positioning, Testing & Tracking
  • Service Design & Feature Content Research
  • Service & Concept Development
  • Sales, Repair & Maintenance Service and Finance Satisfaction
  • Longitudinal Consumer Loyalty & Satisfaction Tracking Studies
  • Investor Attitudes & Assessment

Strategic Advisement & Management Consulting Services

Churchill Franklin proprietary advisory and management consulting services to business services providers around the globe. Understanding your business and competitive position is a critical success element. We specialize in delivering measurable improvements in business performance to our valued clients. Special areas of expertise include:

  • New Market Entry Strategies
  • Online Retail Strategies
  • New Service & Concept Testing

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