Insight into business services, customer satisfaction. corporate reputation & competitive intelligence
The Churchill Franklin Business Services Market Research practice focuses on servicing clients with proprietary primary market research, customer satisfaction, brand equity measurement, corporate reputation measurement & monitoring, competitive intelligence and specialized research focusing on B2B business decision makers, service networks, supply chain & supplier satisfaction and industry forecasting & assessment.
Below is a portion of the business services markets served by
Churchill Franklin Business Services Market Research:
- Software Development
- Information Technology
- Technical Support
- Human Resources & Training
- Heath & Wellness
- Financial Services
- Insurance
- Business Consulting
- Marketing
- Public Relations
- Advertising
- Market Research
- Event Planning
- Video & Photography
- Translation Services
- Waste Management
- Security
- Construction
- Legal
- Business Travel
- Parking
- Printing & Document Handling
- Finance, Accounting & Bookkeeping
- Utilities
- Architectural & Design
- Logistics, Transportation & Delivery
- Child Care
- Personal Services
- Landscaping
- Pest Control
- Real Estate
- Building & Property Maintenance
Business Services Insights
Churchill Franklin Business Services Market Research is a leading business services market research provider to companies in all business services sectors. We supply insightful, quality market research services utilizing the latest Internet-based and telephone data collection and reporting technologies. We deliver superior results, insightful analysis and solid, fact-driven strategic recommendations.
Our research and strategic consulting service offerings include:
Service Providers
- New Service Quality Surveys
- Customer Satisfaction Surveys
- Long Term Service Satisfaction Surveys
- Corporate Reputation Measurement & Monitoring
- Online Shopping Behavior
- Advertising Effectiveness Testing & Tracking
- Brand Development, Positioning, Testing & Tracking
- Service Design & Feature Content Research
- Service & Concept Development
- Sales, Repair & Maintenance Service and Finance Satisfaction
- Longitudinal Consumer Loyalty & Satisfaction Tracking Studies
- Investor Attitudes & Assessment
Strategic Advisement & Management Consulting Services
Churchill Franklin proprietary advisory and management consulting services to business services providers around the globe. Understanding your business and competitive position is a critical success element. We specialize in delivering measurable improvements in business performance to our valued clients. Special areas of expertise include:
- New Market Entry Strategies
- Online Retail Strategies
- New Service & Concept Testing
